Question 1

What types of shoes do you clean?

Accepted Answer

We clean sneakers, leather shoes, suede shoes, canvas shoes, mesh trainers, formal shoes, heels, boots, and many premium footwear types. Every pair is inspected before treatment.

Question 2

How long does the cleaning process take?

Accepted Answer

Standard shoe cleaning usually takes 2–4 working days depending on shoe condition, material, and treatment type. Restoration or repair services may take longer.

Question 3

Is it really free pickup and delivery?

Accepted Answer

Yes, pickup and delivery are available across Dubai. Availability may depend on your location and order schedule.

Question 4

What products do you use?

Accepted Answer

We use specialist shoe-care products selected according to the shoe material, including pH-balanced and eco-conscious cleaning solutions where suitable.

Question 5

How do I book pickup?

Accepted Answer

You can book instantly through WhatsApp. Send us a message and our team will confirm your pickup details in Dubai.

Question 6

Do you offer stain removal guarantees?

Accepted Answer

We always aim for the best possible result, but some stains may be permanent depending on material, age, and previous treatment. We inspect every pair and explain realistic outcomes before work begins.